Privacy Policy — MattPotts.ai (operated by Companio Pty Ltd, Australia)

Last updated: 14 October 2025 (AEST)


Who we are

MattPotts.ai (“the Site”) is operated by Companio Pty Ltd (ABN 53683515291), an Australian company based at Level 5, 100 Market Street, Sydney NSW 2000, Australia (“Companio”, “we”, “us”, “our”).

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit mattpotts.ai, purchase digital products, or interact with our marketing channels (emails, ads, and SMS).

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

If you do not agree with this policy, please do not use the Site or provide personal information.
Questions? support@companio.ai


1. Personal information we collect

We collect personal information that you provide directly and automatically when you use our Site.

You give us:

  • Identity & contact data: name, email address, phone number, and billing details.

  • Account or form data: if you create an account, register for updates, download content, or submit forms.

  • Payment data: processed securely by third-party payment processors (e.g., Stripe, PayPal). We do not store your full credit card details.

  • Mobile numbers / SMS consent: by providing your phone number, you consent to receive transactional or marketing text messages from us. You can opt out at any time by replying STOP or contacting support@companio.ai.

We collect automatically:

  • Usage data: IP address, browser/device type, referring URLs, time spent on pages, and interaction data.

  • Cookies & pixels: we use cookies and tracking technologies to improve performance, secure the site, and personalise marketing. See §9 below.


2. Why we collect it

We use personal information to:

  • Deliver digital content, programs, and courses you purchase or access

  • Provide customer support and respond to inquiries

  • Send emails, newsletters, and marketing offers (with opt-out options)

  • Process payments, receipts, and order confirmations

  • Analyse site traffic and campaign performance

  • Comply with legal obligations


3. Disclosure to third parties

We share information only as necessary to operate the Site, deliver products, and communicate with you.

We may disclose personal information to:

  • Service providers such as:

    • Payment processors: Stripe, PayPal

    • Email and SMS providers: ConvertKit, Twilio

    • Analytics & advertising: Google Analytics 4 (GA4), Meta Pixel, Cometly, Google Ads

    • Hosting and infrastructure: Google Cloud, AWS

  • Professional advisers (legal, accounting) under confidentiality

  • Authorities if required by law or to protect rights and safety

All third parties are bound by confidentiality and data protection agreements consistent with the APPs.


4. Affiliate links and recommendations

Our Site and emails may include affiliate links to products or services we genuinely recommend.
If you click an affiliate link and make a purchase, we may earn a commission at no additional cost to you.
We only promote products we believe are valuable, but we encourage you to verify suitability for your own circumstances.


5. Overseas disclosures

Some service providers store or process data in Singapore, the United States, or other jurisdictions.
We take reasonable steps (including contracts and audits) to ensure overseas recipients handle your data consistently with Australian privacy law (APP 8).


6. Data retention

We keep personal information only as long as needed for the purposes described or as required by law.
When no longer needed, data is securely deleted or de-identified.


7. Security

We implement administrative, technical, and physical measures to protect personal data — including encrypted connections (HTTPS), access controls, and staff confidentiality agreements.
No method is 100% secure; if a breach is likely to cause serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) under the Notifiable Data Breaches scheme.


8. Access and correction

You may request access to or correction of personal information we hold by emailing support@companio.ai.
We’ll respond within a reasonable timeframe, as required by the APPs.


9. Cookies & analytics

We use cookies, pixels, and similar technologies to:

  • Operate the site securely

  • Remember your preferences

  • Measure performance and marketing effectiveness

  • Tailor advertising (where permitted)

Our analytics and advertising partners include:

  • Google Analytics 4 (GA4) and Google Ads

  • Meta Pixel (Facebook/Instagram)

  • Cometly (attribution tracking)

You can:


10. Marketing communications

You may opt out of marketing at any time by:

We may still send essential transactional messages (e.g., receipts or password resets).


11. Children

Our content and products are intended for adults (18+).
We do not knowingly collect data from minors. If you believe a child has provided information, contact us for removal.


12. Contact and complaints

If you have questions or wish to make a privacy complaint, contact:

Email: support@companio.ai
Post: Companio Pty Ltd, Level 5 / 100 Market St, Sydney NSW 2000, Australia

If you are not satisfied with our response, you may contact:
Office of the Australian Information Commissioner (OAIC)
Website: www.oaic.gov.au


13. Changes to this policy

We may update this policy from time to time. The “Last updated” date will reflect the latest version.
Material changes will be communicated through the Site or email.


Summary

We collect limited information to deliver our products and marketing content responsibly.
We never sell your personal data and we maintain security, transparency, and compliance with Australian law.